The main goal of this person is to enable support and presales organizations around the world by sharing technical product knowledge to help achieve sales targets and customer satisfaction.
Responsibilities:
:Develop technical trainings and materials to support products launches. Collaborate with subject matter experts to ensure learning content is current, accurate, consistent and aligned with business (marketing) strategy
:Deliver technical trainings to internal staff and trainer community. Train and certify external trainers from authorized training centers.
:Participate in pre: and post: sales activities to collect input from the field and share technical knowledge with presales team
:Utilize a variety of on:demand learning technologies to create best education solutions, which are scalable and easy to consume by all target audiences globally
:Ensure constant quality improvement of technical courseware through constant optimization and automation of training process
Requirements:
:Higher technical education
:3+ years in software industry / 3+ years in security industry
:Training development, presales engineering, trainer, software development/support roles in the past might fit
:Expertise knowledge in IT security and broad knowledge of IT: virtualization, servers, networks. Up to date knowledge on security threats, trends and market
:Passion for learning how things really work
:Excellent cross:functional communication and collaboration skill is critical
:Readiness for business trips including abroad (up to 20 of time)
:Excellent speaker and writer, including in English